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Job Summary:
Applications Used:Success Factors, Fieldglass
Aligned to the shift timings/schedule of the Region
Responsibilities:
• Troubleshooting technical issues within Fieldglass in the areas of onboarding, CW/PW record updates, and other internal EY systems (Mercury, etc.).
• Serves as primary liaison with to outsourced onboarding team and helps to oversee their delivery by providing best practices and updates that impact their workflow.
• Serves as a project manager for Fieldglass systems testing when changes occur in this tool as well as other connected HR onboarding systems (Success Factors Employee Central).
• Collects, interprets and analyzes non-employee data as ad-hoc projects arrive.
Knowledge and Skills Requirements:
• Ability to identify and resolve issues that impact system transactions impacting non-employees
• Basic project management skills (e.g., identify objectives and stakeholders, collect inputs, provide status updates, confirm decisions, manage communications)
• Strong knowledge and application of relevant Talent practices
• Advanced data and analytics experience with strong Excel abilities
• Possess the ability to communicate with stakeholders at all levels to provide clear and concise information in both written and verbal formats.
• Time management and the ability to deliver in a fast-paced environment with competing priorities.
• Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints.
• Excellent client service skills, networking, and relationship development skills.
• Ability to be successful in a virtual team environment, working with limited supervision.
Job Requirements:
• Bachelor’s degree, preference will be given for those with HR Specialization.
• Minimum of 4-5 years of progressive experience in HR or related field at a coordinator or administrative level.
• Demonstrated experience working with different stakeholders with competing needs.
• Working in international and diverse environments.
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