Required qualifications, capabilities, and skills
- Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience in Python or Java. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
- Experience leading technologists to manage, anticipate, and solve complex technological issues firmwide
- Influences the teams' culture by championing innovation and change for firmwide success
- Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments for highly critical and regulated applications
- Demonstrated prior experience developing SLO/SLIs, maturity uplifts, observability strategies and TOIL reduction at an enterprise scale
- Demonstrated prior experience managing high severity production incidents to resolution
- Strong experience of observability tools both on-prem and in cloud
- Demonstrated experience managing Audit/ Controls for multiple technologies
- Ability to multi-task, prioritise and delegate effectively
Preferred qualifications, capabilities, and skills
- Experience hiring, developing, and recognizing talent
- Experience of SRE for SaaS applications
- Experience running SRE maturity uplift programs