Microsoft Cloud Solution Architect - Apps & Infra 

Romania, Bucharest 

75349498

Minimum Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• Azure IaaS related experience is required.
• Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in one or more of the following Azure IaaS areas is expected:

- Azure IaaS
- Storage
- Networking
- Compute
- High availability and disaster recovery features for IaaS components.
- Experience with Azure PaaS, WVD, Identity, or Microsoft Security offerings is a plus.

Preferred Qualifications:

• Experience in systems management, network operations, software support, IT consulting, or related roles.
• Solid understanding of client/server, networking, and Internet technologies fundamentals.
• Demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
• Demonstrate the ability to develop strong strategic customer relationships that gain the trust and respect of customers.
  Flexibility in being able to drive a conversation with all tiers from the customer''s IT organization and shift from technical mindset to business and strategy mindset.
• Ability to handle critical technical issues and work in difficult support situations.
• Certification in Microsoft and other Cloud Technologies.
• French or German language skills.

You must be legally authorised to work in Romania to be eligible for this role.(Legally authorised = Has citizenship or has been granted a valid visa or work permit)

Your responsibilities for this role include advising stakeholders and translating business requirements into designs for Azure solutions that align with the Azure Well-Architected Framework. In this role, you implement solutions on Azure by partnering with various other job roles, including:

• Developers
• Administrators
• Security engineers
• Data engineers
• Customers Management and Business Stakeholders

• Create and Update deep technical understanding and documentation of the customer’s technology and solution (KnowMe) and Workload record(s) for their assigned solutions.
• Deliver Onboarding Assessments and define and drive Delivery Plan
• Regular internal touchpoints with Team Manager, CSAM (Customer Success Account Manager), Mission Critical CSAs and connected teams like Azure Engineering Direct (AED), Azure Rapid Response (ARR) & others to ensure alignments
• Ensure successful delivery of remediation activities
• Identify trends, analyse and coordinate delivery opportunities
• Provide case trend analysis and recommend remediation activities during regular customer reviews
• Function as a Trusted Advisor
• Scoping of engagements, discussing workstreams and assigning actions and agreeing ETAs.
• Provide RCA in coordination with other organizations for critical situations
• Provide advisory support with deep technical focused analysis and KnowMe.
• Responsibility for driving towards a stable and robust solution and minimize reactive demand and time to recovery.
• Deliver relevant/accredited proactive services
• You will share and gain knowledge through technical communities.