Microsoft Cloud Solution Architect - Apps & Infra 

Greece, Attica, Athens 

534055810

Azure IaaS related experience is required. Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in one or more of the following Azure IaaS areas is expected:

Azure IaaS

High availability and disaster recovery features for IaaS components.

Experience with Azure PaaS, WVD, Identity, or Azure Security offerings is a plus.

Other Qualifications

Experience in systems management, network operations, software support, IT consulting, or related roles.

Solid understanding of client/server, networking, and Internet technologies fundamentals.

Must have experience leading and driving projects as well as motivating others.

Must be self-motivated, resourceful and able to handle multiple responsibilities as a Microsoft Cloud Solution Architect and Support for Mission Critical professional

Need the ability to handle critical technical issues and work in difficult support situations.

Your responsibilities for this role include advising stakeholders and translating business requirements into designs for Azure solutions that align with the Azure Well-Architected Framework. In this role, you implement solutions on Azure by partnering with various other job roles, including:
• Developers
• Administrators
• Security engineers
• Data engineersYou will:• Create and Update deep technical understanding and documentation of the customer’s technology and solution (KnowMe) and Workload record(s) for their assigned solutions.
• Deliver Onboarding Assessments and define and drive Delivery Plan
• Regular internal touchpoints with Team Manager, CSAM (Customer Success Account Manager), Mission Critical CSAs and connected teams like Azure Engineering Direct (AED), Azure Rapid Response (ARR) & others to ensure alignments
• Ensure successful delivery of remediation activities
• Identify trends, analyze and coordinate delivery opportunities
• Provide case trend analysis and recommend remediation activities during regular customer reviews
• Function as a Trusted Advisor
• Be part of 24/7 on-call team rotation
• Scoping of engagements, discussing workstreams and assigning actions and agreeing ETAs.
• Provide RCA in coordination with AED (Azure Engineering Direct) for critical incidents (Sev A/0)
• Provide advisory support with deep technical focused analysis and KnowMe.
• Responsibility for driving towards a stable and robust solution and minimiz reactive demand and time to recovery.
• Deliver relevant/accredited proactive services
• You will share and gain knowledge through technical communities.