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SAP SAP Intern - Training Adoption Cloud Services 
Mexico, Mexico City 
741749971

27.06.2024

Three reasons to intern at SAP

  1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.

  2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

  3. Gain visibility : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Expected start date: May 2024

Duration: 18 Months

Expectations & Tasks:

  • Perform Customer onboarding and support on Training and Adoption Cloud products.

  • Help with user activation and access.

  • Help customers and partners to generate and customize usage reports.

  • Teach customers and partners on how to develop their learning journeys.

  • Respond to enquiries about license consumption.

  • Respond to enquiries about invoicing and booking.

  • Help customer to purchase SAP Learning Hub through SAP Store.

  • It is also part of the Intern duties to run reports and KPIs that allow to monitor the results of the programs.

  • Perform follow up activities with customers coordinated with the sales team.

  • Translate training content from English and Spanish to Portuguese.

  • Coordinate Customer facing and virtual events and ensure high quality standards.

  • Understand SAP Training and Adoption course and course participants databases and reporting systems.

  • Understand reporting tools available.

  • Perform data analysis.

  • Work with the Global and Regional Training and Adoption team to support campaign execution.

  • Manage the Marketing assets translation process.

  • Interact with the regional team within the Demand Generation.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

  • Currently studying Business Administration, Communication, Marketing, or Information Technology

  • Expert of MS Office tools (Excel, Word, Power Point, access) is required

  • Enthusiasm to learn the SAP Training and Adoption portfolio, industry characteristics, business models, etc.

  • Problem solver profile

  • Fluency inEnglish is mandatory.

  • Portuguese is a big plus (but not required)

  • Basic concepts of Finance

  • Experience extracting and administrating large databases is a plus.

  • Teamwork

  • Very Good oral and written communication skills

  • Self-driven and result focus - Ability to work with low direct supervision.