SAP Solution Adoption Advisor - Employee Central 

Mexico, Mexico City 

589127131

Responsibilities:

Solution Adoption Advisor handles the following responsibilities:

• Proactively target customers to identify and execute solution adoption risk mitigation plans using established methodology.
• Engages with customers via one to one and one to many events to share solution best practices, and influence customer business processes to align with best practices support by SAP SuccessFactors solutions.
• Serves as a SME in VIP Sessions, Solution Adoption Accelerator events, conferences, such as Success Connect and in one-to-many adoption marketing events.
• Partners with stakeholders to ensure engagement recommendations are acted upon. Works internally to ensure tracking of changes is measurable.
• Serves as product and business process SME in critical customer situation/ escalations as needed.
• Contributes towards solution-based CSP readiness and develops and deploys solution/HR domain content to promote CSP readiness.
• Assists with the development and on-going maintenance of solution and business process best practices for use in SAA engagement tools, using established leading practices as a foundation.
• Collaborates cross –functionally to resolve adoption barriers and works internally to ensure adoption telemetry is optimized.

Qualifications

• 7+ plus years of HR solution consulting experience with the ability to translate business problems into solution strategy and execution plans.
• Broad understanding of the full suite of SAP SuccessFactors offerings including an appreciation of AI, BTP etc.
• Expert product knowledge with SuccessFactors EC or EC Payroll/Benefits/Time and the interdependencies with our other HCM solutions.
• Working knowledge of integrations to other solutions in general and overall.
• Strong product knowledge of SuccessFactors Reporting Solutions a plus.
• Enterprise HR implementation knowledge/experience, including integration and business process consulting.
• Deep HR domain knowledge with an emphasis on EC and HR business processes.
• Ability to work independently or collaboratively with high quality output.
• Excellent project and task management skills, ability to prioritize shifting priorities and meet deadlines within an agile framework.
• A working knowledge of general project management principles, skills and methods i.e. Agile, Waterfall with ability to prioritize shifting priorities and meet deadlines within a project delivery framework.
• Experience of working within/leading/co-ordinating structured projects, campaigns or initiatives within a customer environment or internal/cross-functional capacity
• Enthusiasm, internal leadership, strong work ethic and a positive attitude to problem solving.
• Strong oral and written communication skills with the ability to credibly present recommendations at senior levels in the organization.
• Ability to strategically influence internal and customer stakeholders to drive customer adoption.

Education and Experience:

• 7 plus years HR Solution consulting experience with the ability to translate business problems into solution strategy
• Substantial experience driving client solutions and implementation experience with large scale EC software deployments (either as an internal program owner or as an external consultant).

Physical and Environmental requirements:

• Standard office/home office environment, commutable to an SAP office where necessary.
• Travel is a requirement for this job. Although travel is not a weekly event, SAAs do occasionally travel to attend conferences and customer meetings in person. Estimated travel is between 10% and 25%, with travel schedules fluctuating up and down over the year. SAAs have ability to influence their travel schedule but must be able to travel regularly.

This position is open for all Latin America.

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