SAP SAP Intern - Training Adoption Cloud Services 

Mexico, Mexico City 

741749971

Three reasons to intern at SAP

1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Expected start date: May 2024

Duration: 18 Months

Expectations & Tasks:

• Perform Customer onboarding and support on Training and Adoption Cloud products.

• Help with user activation and access.

• Help customers and partners to generate and customize usage reports.

• Teach customers and partners on how to develop their learning journeys.

• Respond to enquiries about license consumption.

• Respond to enquiries about invoicing and booking.

• Help customer to purchase SAP Learning Hub through SAP Store.

• It is also part of the Intern duties to run reports and KPIs that allow to monitor the results of the programs.

• Perform follow up activities with customers coordinated with the sales team.

• Translate training content from English and Spanish to Portuguese.

• Coordinate Customer facing and virtual events and ensure high quality standards.

• Understand SAP Training and Adoption course and course participants databases and reporting systems.

• Understand reporting tools available.

• Perform data analysis.

• Work with the Global and Regional Training and Adoption team to support campaign execution.

• Manage the Marketing assets translation process.

• Interact with the regional team within the Demand Generation.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently studying Business Administration, Communication, Marketing, or Information Technology

• Expert of MS Office tools (Excel, Word, Power Point, access) is required

• Enthusiasm to learn the SAP Training and Adoption portfolio, industry characteristics, business models, etc.

• Problem solver profile

• Fluency inEnglish is mandatory.

• Portuguese is a big plus (but not required)

• Basic concepts of Finance

• Experience extracting and administrating large databases is a plus.

• Teamwork

• Very Good oral and written communication skills

• Self-driven and result focus - Ability to work with low direct supervision.