EY Product Manager - Meeting Room AV -EY Global Delivery Services 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

739131111

The role is responsible for the end-to-end experience the products provide, which at a high level includes:

• Identifying business and functional requirements and finding products that may meet those requirements
• Evaluating and testing those products, and selecting the most appropriate solution
• Monitoring and driving adoption of the product
• Driving marketing and sales of the product with EY’s internal customers
• Managing vendors and internal teams that support the product, to ensure optimal service
• Planning and road mapping the future of the visual experience
• Ensuring security compliance for the product
• Driving product innovation in the visual space, and industrialization of new innovations
• Assisting in and planning the portfolio’s financials and TCO

The Product Manager will:

• Support the AV & Interactive Technology team in all financial aspects of the products including annual budgeting, invoice checking and signoff
• Create metrics for the total cost of ownership (TCO) for the product to show business value
• Partner with other Product Managers to align roadmaps and optimize the overall user experience in alignment with the Workplace Experience team
• Proactively research and evaluate the feasibility of new technologies that may improve the meeting room experience
• Manage proofs of concept and pilots to prove the value of new capabilities
• Report and understand product utilization and continuously drive for improved adoption
• Prepare business change materials and industrialize the product
• Support the AV & Interactive Technology team in planning, budgeting, initiating and sponsoring the investment portfolio to deliver new product features

Knowledge and Skills Requirements:

• History of working credibly with diverse stakeholders
• Ability to effectively engage and direct engineering teams
• Base level knowledge of Microsoft 365, and common AV devices from Samsung, LG, Poly, Logitech, Jabra, Crestron and other major manufacturers
• Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or when escalating issues
• Strong verbal and written English including the ability to draft effective communications
• Ability to work with people and vendors in a variety of cultures, countries and time zones
• Able to utilize Emotional Intelligence to navigate the interactions and complexities of the business environment and drive leadership performance in oneself and in others
• Proven experience in INTERNAL product management
• Passionate, committedand determined

Other Requirements:

The role requires periodic early or late meetings to support global stakeholders and to manage escalated issues. Some minimal travel may be required to support planned activities.

Job Requirements:

Approximately 5 years of experience in a comparable role.

Certification Requirements:

CTS and PMP strongly desired