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Microsoft Financial Services Strategic Account Executive 
Taiwan, Taoyuan City 
734129166

02.09.2025

Strategic Customer Engagement and Ecosystem Influence

  • Develops and applies a well-established, adaptable customer strategy using proven methodologies to build a sustainable, long-term business portfolio.
  • Collaborates across teams and external partners to influence the broader ecosystem.
  • Builds strong relationships with senior leaders and C-level executives within the account and across the ecosystem to shape strategic direction and impact business outcomes.
  • Expands strategic customer relationships to drive greater value and extend influence across other areas of the organization.

Customer Experience and Issue Resolution

  • Proactively identifies risks to customer satisfaction, investigates root causes, removes obstacles, and implements recovery plans to enhance the overall customer experience.

Cloud Strategy and Industry Expertise

  • Leads the development of strategies that highlight the value of Microsoft’s innovative cloud solutions, grounded in deep industry knowledge and aligned with customer needs and expectations.
  • Leverages a network of internal industry experts to deepen understanding of market trends, competitors, and customer priorities.
  • Uses comprehensive knowledge of Microsoft’s offerings to educate internal teams, influence customer capabilities, deliver competitive solutions, and support account team growth.
Account Management
Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience.
Strategic Thinking
Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.