Assisting with managing the day-to-day operations of the firm’s wellness offerings, which include assisting with the management of the wellness vendors in areas such as budget oversight, operational oversight, centralizing and tracking, risk assessment findings management and other vendor requirements.
Tracking deliverables across internal and external stakeholders, understanding reporting/financials, participating in risk/compliance work, helping to manage the customer experience and assisting with driving operational excellence across well-being programs and offerings
Assisting with evaluation and implementation of ad hoc wellness offerings or enhancements to the existing program, which include conducting research and analyses, defining success measures, preparing materials for senior management review and approval, and developing communication materials
Working with the broader wellness and benefits team on developing and implementing innovative ways to engage employees in their overall well-being
Supporting on-site operations and vendor onboarding and oversight
Monitoring wellness and healthcare trends and regulations including wellness incentives; analyzing program usage
Partnering with internal stakeholders including other vendor managers, administration, corporate strategy, customer service, communications, finance, HR technology, legal, IT security, sourcing and global wellness teams
Required qualifications, capabilities and skills
Understanding of the healthcare and wellness marketplace, in particular as it relates to large employer plans/programs
Vendor management experience
Willingness and ability to innovate in order to drive fresh and/or unique approaches and solutions
Must have experience working in a strategic, analytical or metric driven position
Ability to work in a fast-paced, time sensitive environment
Ability to multi-task, work independently, meet deadlines, and manage multiple deliverables
Strong and effective verbal and written communication skills, including strong presentation skills
Strong project management and operations skills, with a high level of attention to detail
Solid knowledge of standard desktop applications such as MS Office (PowerPoint/PitchPro, Excel)
Bachelor’s degree required and a minimum of 3 years in corporate benefits, benefits/wellness consulting or health plan/health insurance for wellness field
Ideal to have large firm experience (10,000 plus employees)