Verint Senior Benefits Analyst 

United States, Oregon 

314836592

Principal Duties and Essential Responsibilities:

• Provide customer service support to internal customers. Ensure communication tools are updated and accurate and serve to enhance understanding of the company’s benefits package.
• Responsible for partnering with benefits administration provider to ensure system integrity and address any issues timely.
• Responsible for overseeing benefits enrollments and administration for Mexico, Brazil and Canada
• Responsible for annual non-discrimination testing to ensure on-going compliance.
• Take a lead role on the annual Open Enrollment Process, including: oversight of all activity relating to the benefits administration system, working with vendors and brokers to update plan documents, prepare employee communications, identify and follow up on system updates & testing, host open enrollment webinars and respond to employee questions.
• Partner effectively with auditors to complete the annual 401(k) Audit process.
• Ensure timely reporting of all federal and state compliance filings (including CMS, WSIB Annual Declaration, WAPAL, etc.)
• Effectively respond to escalations regarding benefit programs or claims issues.
• Process Worker’s Compensation-related claims, respond to inquiries (injury reports, claims, OSHA) and prepare and distribute annual OSHA Form 300A in all office locations.
• Conduct audits on benefit enrollments and employee deductions as needed to ensure accuracy.
• Liaison for leave management administered by SunLife, including STD, LTD ana FMLA.
• Track and report on approved Accommodations.
• Assist with diligence on benefit programs for acquisitions.

Minimum Requirements:

• Bachelor's Degree in a related field or equivalent work experience (a minimum of five years of experience in Human Resources, with at least three years in benefits, is preferred)
• At least two years of experience working with a self-insured benefit plan
• At least two years of experience overseeing benefits administration system provider
• At least one year of experience working on international benefits
• Prior experience partnering with payroll on benefits-related programs and deductions.
• Knowledge of relevant federal and state regulations affecting employee benefit programs, including ERISA, COBRA, FMLA, ADA, Section 125, Workers Compensation and Department of Labor
• Positive attitude with an ability to remain flexible in a demanding, fast-paced environment
• Ability to take initiative, multitask, prioritize, meet deadlines and work well under pressure
• Strong analytical skills with a basic understanding of benefit plan designs
• Strong problem-solving skills with ability to apply resolutions
• Strong communicator with excellent interpersonal skills and a proven ability to work in a collaborative, team-oriented environment
• Exceptional attention to detail required
• Ability to provide excellent customer service
• Proficient in Microsoft Office (particularly PowerPoint, Vizio and Excel)
• Working knowledge of Oracle preferred

MIN: $70K

MAX: $85K