The
LATAM Focused Main responsibilities:
- Administer, prepare, and complete employee files according to Company and law requirements per region
- Create and update employee data and records as the need arises
- Administration, payment and delivery of benefits and related allowance to include programs such as: (Meal cards, Health and Life insurance, and Savings Fund)
- Design, communicate and administer wellness program and benefits package
- Point of contact for managers, employees, insurance brokers and supplier
- Control of invoices from benefits providers
- Keep informed of legislative changes per region and ensure local benefit plans are in compliance with regulatory requirements
- Research and respond to questions from employees and management regarding interpretation of benefit plans, including eligibility, covered services and exclusions.
- Monitor the effectiveness of existing policies, guidelines, and procedures.
- Evaluate market benefit practices, levels and recommend enhancements
US Focused Main responsibilities:
- Support the day-to-day administration of the company’s health, leave, and other employee benefit programs.
- Answer employee questions as it relates to benefits
- Provide strong customer service for our colleagues with respect to complex benefit issues.
- In partnership with the Benefits Team, support other projects such as annual Open Enrollment and initiatives as assigned.
- Process monthly benefit invoices from our insurance carriers
- Have a passion for learning and ability to take on new challenges within benefits as needs arise.
Knowledge, skills and abilities
- Knowledge of government regulations as they apply to benefits programs, company policies, and operations for the US and LATAM.
- Good analytical, planning, and organizational skills
- Strong interpersonal skills – “Customer Focused”
- Ability to work independently
- Strong problem solving and verbal and written communication skills
- Experienced user of Microsoft Office products
- Experience with HRIS preferred
- Experience in multi-national tech company preferred
- Benefits experience in other LATAM countries in addition to Mexico preferred, such as (Brazil, Argentina, Colombia, and Chile) and the United States
Qualifications:
- 2+ years’ experience in benefits
- Experience in HR administration
- Fluent in English – both written and verbal
- HRIS systems experience
- Bachelor’s degree or equivalent certification preferred
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.