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F5 Benefits Analyst LATAM 
Mexico, Jalisco, Guadalajara 
604075326

31.03.2024

The

LATAM Focused Main responsibilities:

  • Administer, prepare, and complete employee files according to Company and law requirements per region
  • Create and update employee data and records as the need arises
  • Administration, payment and delivery of benefits and related allowance to include programs such as: (Meal cards, Health and Life insurance, and Savings Fund)
  • Design, communicate and administer wellness program and benefits package
  • Point of contact for managers, employees, insurance brokers and supplier
  • Control of invoices from benefits providers
  • Keep informed of legislative changes per region and ensure local benefit plans are in compliance with regulatory requirements
  • Research and respond to questions from employees and management regarding interpretation of benefit plans, including eligibility, covered services and exclusions.
  • Monitor the effectiveness of existing policies, guidelines, and procedures.
  • Evaluate market benefit practices, levels and recommend enhancements

US Focused Main responsibilities:

  • Support the day-to-day administration of the company’s health, leave, and other employee benefit programs.
  • Answer employee questions as it relates to benefits
  • Provide strong customer service for our colleagues with respect to complex benefit issues.
  • In partnership with the Benefits Team, support other projects such as annual Open Enrollment and initiatives as assigned.
  • Process monthly benefit invoices from our insurance carriers
  • Have a passion for learning and ability to take on new challenges within benefits as needs arise.

Knowledge, skills and abilities

  • Knowledge of government regulations as they apply to benefits programs, company policies, and operations for the US and LATAM.
  • Good analytical, planning, and organizational skills
  • Strong interpersonal skills – “Customer Focused”
  • Ability to work independently
  • Strong problem solving and verbal and written communication skills
  • Experienced user of Microsoft Office products
  • Experience with HRIS preferred
  • Experience in multi-national tech company preferred
  • Benefits experience in other LATAM countries in addition to Mexico preferred, such as (Brazil, Argentina, Colombia, and Chile) and the United States

Qualifications:

  • 2+ years’ experience in benefits
  • Experience in HR administration
  • Fluent in English – both written and verbal
  • HRIS systems experience
  • Bachelor’s degree or equivalent certification preferred

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.