In this role you will be facing different challenges such as:
- Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!
- Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking;
- Strong partnership with key stakeholder, finding ways to collaborate together .
Job responsibilities
- Day to day workflow oversight.
- Full operational support to different LOBs regarding external payments,
- Creating your own relationship with the different teams that you interact with, partner with them on a day to day basis to perform more efficiently,
- Speak Up! Come up with ideas on how to fix process and technology gaps and follow them through to completion,
- Ensuring timelines and client service delivery standards are continually achieved,
- Resolving escalations in a timely fashion and according to our service level agreement,
Required qualifications, capabilities, and skills
- Graduate or bachelor student,
- Advanced English.
- Advanced Excel.
- Experience in managing high volume flows with tight deadlines.
- Attention to detail.
- Sense of accountability and ownership of issues until resolution.
- Alteryx & UI Path knowledge is a plus.
Preferred qualifications, capabilities, and skills
- Relevant experience in related functions or businesses.
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
- Home office/ and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and
- for you and your family, including domestic partners.
- which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.
More info can be found here: