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JPMorgan Payment Utility Senior Associate - Securities Operations 
Argentina, Autonomous City of Buenos Aires, Buenos Aires 
708016149

01.09.2024

In this role you will be facing different challenges such as:

  • Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!
  • Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking;
  • Strong partnership with key stakeholder, finding ways to collaborate together .

Job responsibilities

  • Day to day workflow oversight.
  • Full operational support to different LOBs regarding external payments,
  • Creating your own relationship with the different teams that you interact with, partner with them on a day to day basis to perform more efficiently,
  • Speak Up! Come up with ideas on how to fix process and technology gaps and follow them through to completion,
  • Ensuring timelines and client service delivery standards are continually achieved,
  • Resolving escalations in a timely fashion and according to our service level agreement,

Required qualifications, capabilities, and skills

  • Graduate or bachelor student,
  • Advanced English.
  • Advanced Excel.
  • Experience in managing high volume flows with tight deadlines.
  • Attention to detail.
  • Sense of accountability and ownership of issues until resolution.
  • Alteryx & UI Path knowledge is a plus.

Preferred qualifications, capabilities, and skills

  • Relevant experience in related functions or businesses.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

  • Home office/ and work tools to ensure a great experience.
  • Generous vacation, exam and parental leave.
  • Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and
  • for you and your family, including domestic​ partners.
  • which provides personal and confidential advisory on psychological, financial and legal matters.
  • Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
  • Language classes, mentorship programs and customized trainings.
  • Platform for employee discounts in Buenos Aires.
  • Many others that will be presented to you if you join the team.

More info can be found here: