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Citi Group Payments Operation Team Leader 
Poland, Warmian-Masurian Voivodeship 
70786523

25.06.2024

Your main task:

  • Daily motivation of team members and creating good atmosphere at work
  • Maintaining a high level of employee engagement throughout training and coaching
  • Supporting career path and development of your employees
  • Acting as point of contact for escalations
  • Ensuring compliance with guidelines and procedures as well as updating them
  • Setting up and performing periodically team meetings
  • Monitoring volume, workflows and overtime of the team, identifying and resolving workflow issues
  • Cooperating closely with other Team Leaders as well as Management Team

Our requirements:

  • Previous experience in people management or in the operational environment within the banking/financial industry will be an asset
  • Effective communication in both written and spoken English
  • Very good knowledge of Microsoft Office is nice to have
  • Independence in problem solving
  • Confident, driven and result-oriented
  • Excellent organizational skills with ability of setting priorities in a fast-paced environment
  • Risk awareness

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Paid Parental Leave Program (maternity and paternity leave)
  • Sport Card
  • Holidays Allowance
  • Sport and team recreation activities
  • Special offers and discounts for employees
  • Access to an array of learning and development resources
  • A discretional annual performance related bonus
  • A chance to make a difference with various affinity networks and charity initiatives

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Operations - Transaction Services

Cash Management


Time Type:

Full time

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