Nvidia Sales Operations System Analyst 

United States, California 

68174139

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people.

What you’ll be doing:
As a Sales Operations System Analyst, you will contribute significantly to the development of programs and the implementation of sales strategies and tech stack that support NVIDIA's key go-to-market initiatives. This role offers a distinctive chance to tackle highly complex and strategically valuable issues, putting your analytical and problem-solving skills to the test. Your main responsibilities as a Sales Operations System Analyst will include:

• Design and implement Salesforce Service Cloud processes to elevate the NVIDIA's service management process and optimize sales operations

• Configuring and customizing Salesforce interfaces and Customer communities based on business requirements

• Design integrations between Salesforce and other business systems to ensure seemless data flow

• Redesigning and improving existing operational processes as the organization evolves.

• Responsible for systems roll-out and organizational change, including new process definition, training, launch, and adoption

• Understanding and translating business needs into requirements for solution design

• Creating and maintaining detailed documentation, including process workflows and system diagrams.

• Collaborate with Business teams and Development to deliver innovative solutions

What we need to see:

• Minimum 5 years of proven track record as SFDC System Analyst with advanced knowledge of Salesforce platform and its implementation tools

• Bachelor's degree or equivalent experience in Information Systems, Computer Science, or Engineering

• Experience in configuring, crafting, and implementing Salesforce Service Cloud, Experience Cloud (Communities) and integrating with third-party applications

• Experience working with Salesforce Asset Management, Warranty management, Entitlement management

• Self-motivated individual with a track record of working independently and driving new initiatives.

• Experience collaborating and working with application developers, SFDC, SAP, and offshore teams to provide end-to-end solutions.

• Working with multi-functional teams to gather and analyze business requirements.

• Strong interpersonal and communication Skills

• Certifications: Administrator, Advanced Administrator.