The procurement Analyst contributes to deliver services as per defined KPIs:
Approve 90% of Shopping carts/Purchase requisitions within average time of 24 hours
Work towards bringing down invoice exception within 10%
Clear 90% of invoice exceptions within average time of 48 hours
Monitor, analyze and resolve purchase order invoice exceptions created in the Vendor Invoice Management (VIM) tool daily.
Document root cause of exception trends and lessons learned to prevent future occurrence of non-routine processing and improve existing processes.
Partner with Finance to resolve outstanding reconciliation items in the goods receipt/invoice receipt clearing account.
Interpret purchase order exception data to opportunities to improve the purchase order structure.
Liaise between Accounts Payable, Finance, EY business users, Sourcing Managers and EY suppliers.
SOP adherence – Manage end to end activities aligned to the role (Buyer)
Deliverables
Actively supports implementation of EY procedures and policies in all daily activities
Creates KPI reports and follows up on KPI exceptions in a proactive manner to ensure root causes are resolved to avoid future repeat of exceptions
Ensure approvals are completed timely per established KPIs with quality
Logs PO Invoice exceptions and ensures 90% are resolved within 2 days
Follows work instructions and guidelines (Play books) when executing work tasks
Escalate issues proactively to S2P Operations Team Lead in a timely manner
Collaborates with end users and stakeholders to contribute to a good working relationship, answering questions, collect feedback and actively look for areas for improvement
Contributes to development of high performing team and overall success of the procurement operations team
Ensure Training is provided to end users as required
Contributes to maintenance of the Mercury Procurement Support Site
Interacts with sourcing managers and third-party suppliers to resolve price, quality, and invoice/ credit note issues
Core Competencies and Required Education/ Experience
6 months - 1 year of working experience
Bachelor’s degree required
Proficiency in both English and Spanish languages, both verbally and in writing, is required.
Knowledge of SAP SRM, ECC, VIM and Ariba Network is preferred
Ability to organize own work and work independently
Culturally sensitive, capable of handling interactions with a “global mind set”
Lean Process Management mind set- provide suggestions to improve service delivery and process efficiency