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Monday Account Manager Mid-Market - Italy, Abruzzo, Chieti 676147680
27.06.2024
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About The Role
#LI-NDI
- Serve as the lead point of contact for all commercial matters related to their assigned accounts
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits and retention
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Collaborate with other supporting functions in the organization to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
- Assist with challenging client requests or issue escalations as needed
Your Experience & Skills
- Native Hebrew speaker or Hebrew mother tongue – must
- High proficiency in English - must
- At least 3+ years of experience selling SaaS solutions
- Experience selling Project Management, Dev or CRM solutions for the Israeli market- advantage
- Excellent interpersonal skills and multitasking abilities
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to take initiative and adapt
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