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What you will do
Work closely with content strategists, engineering teams, support teams, and other stakeholders to create and maintain accurate, high-quality documentation for product releases
Effectively manage documentation and deliver customer-focused, goal-oriented documentation
Respond to customer feedback to address content gaps and promote continuous improvement of the documentation experience
Keep up to date on changes to our offerings, customer use cases, support issues, and business strategy
Provide feedback to other technical writers to improve the quality and consistency of our content
Learn to use our documentation toolchain, versioning systems, and issue-tracking tools
What you will bring
Experience with software and documentation development life cycles
Experience writing accessible, usable documentation
Experience with version control systems
Experience with topic-based authoring
Experience using a writing style guide
The following are considered a plus:
Experience with lightweight markup languages including AsciiDoc or reStructuredText (RST)
Experience using a writing style guide
Familiarity with agile software development
Intermediate to advanced experience with Git
Experience with script development or automation
The salary range for this position is $72,080.00 - $115,290.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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