Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
Manages coordination of delivery and dependencies across multiple teams
Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
Supports resource planning for delivery and execution
Ensures adherence with Enterprise Change Management standards
Capable of working on system vulnerabilities with existing team and other teams to resolve within required timeframes
Required Qualifications:
3+ years of experience in technical writing, preferably within the cloud computing domain
Develop, write, and maintain comprehensive technical documentation, including user guides, API documentation, white papers, and best practices for our public cloud and hybrid cloud solutions
Collaborate with subject matter experts, engineers, and product managers to gather information and understand the functionalities and intricacies of our cloud offerings
Create and manage a library of technical documentation and ensure it is kept current with the latest product releases and updates
Simplify complex technical concepts for a diverse audience, ranging from technical experts to non-technical users
Work with cross functional teams to produce engaging content that highlights the benefits and features of our cloud solutions
Review and edit documentation created by other team members to ensure clarity, accuracy, and consistency
Stay current with industry trends, emerging technologies, and best practices in cloud computing to continuously improve our documentation processes and content
Strong understanding of public cloud platforms (AWS, Azure, Google Cloud) and hybrid cloud architectures
Excellent written and verbal communication skills with a keen attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable
Experience with version control systems (e.g., Git) and collaboration tools (e.g., Confluence, JIRA)
Strong organizational skills and the ability to manage multiple projects simultaneously
Desired Qualifications:
Bachelor’s degree in Computer Science, Information Technology, Technical Writing, or a related field
Experience with cloud infrastructure and deployment tools (e.g., Terraform, Kubernetes)
Familiarity with DevOps practices and CI/CD pipelines
Knowledge of scripting languages (e.g., Python, Bash)