Bank Of America Technical Writer 

United States, Arizona, Chandler 

848296197

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards
• Capable of working on system vulnerabilities with existing team and other teams to resolve within required timeframes

Required Qualifications:

• 3+ years of experience in technical writing, preferably within the cloud computing domain
• Develop, write, and maintain comprehensive technical documentation, including user guides, API documentation, white papers, and best practices for our public cloud and hybrid cloud solutions
• Collaborate with subject matter experts, engineers, and product managers to gather information and understand the functionalities and intricacies of our cloud offerings
• Create and manage a library of technical documentation and ensure it is kept current with the latest product releases and updates
• Simplify complex technical concepts for a diverse audience, ranging from technical experts to non-technical users
• Work with cross functional teams to produce engaging content that highlights the benefits and features of our cloud solutions
• Review and edit documentation created by other team members to ensure clarity, accuracy, and consistency
• Stay current with industry trends, emerging technologies, and best practices in cloud computing to continuously improve our documentation processes and content
• Strong understanding of public cloud platforms (AWS, Azure, Google Cloud) and hybrid cloud architectures
• Excellent written and verbal communication skills with a keen attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable
• Experience with version control systems (e.g., Git) and collaboration tools (e.g., Confluence, JIRA)
• Strong organizational skills and the ability to manage multiple projects simultaneously

Desired Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Technical Writing, or a related field
• Experience with cloud infrastructure and deployment tools (e.g., Terraform, Kubernetes)
• Familiarity with DevOps practices and CI/CD pipelines
• Knowledge of scripting languages (e.g., Python, Bash)

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

1st shift (United States of America)