GE HealthCare Account Manager Private Groups 

Spain, Community of Madrid, Madrid 

652054089

The Account Manager will be responsible for managing key client accounts. This individual will drive sales growth, build strong relationships with clients, and identify opportunities to expand product offerings and maximize revenue. The Account Manager will serve as the primary point of contact for clients, understanding their needs and objectives to deliver tailored solutions and exceptional service.
Roles and Responsibilities

Client Relationship Management:

• Understand holistic hospital environment and customer segmentation to enable effective overall customer relationship.

• Own, manage and nurture existing relationships with customers including opportunities to grow share.

• Understand client needs, objectives, and challenges, and proactively address them to ensure client satisfaction and retention.

• Serve as the primary point of contact for clients, coordinating communication and managing expectations effectively.

• Drive effective balance of face-to-face vs digital customer meetings.

• Support effective medical education programs and congress programs.

• Triage customer queries to relevant team within a matrixed environment.

Sales Forecasting and Revenue Generation:

• Pipeline forecast and demand planning being sure to negotiate prices within the range specified by the GM.

• Develop and execute strategic territory plans to achieve revenue targets and drive business growth.

• Define and review annual account plans and ensure a disciplined execution against these plans.

• Prepare accurate sales forecasts and reports, analysing sales data and trends to identify opportunities and risks.

• Create and follow up on new customer leads (including procurement and hospital management.)

• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining client satisfaction.

• Being sure to partner with contract shared service throughout contract/tender process.

• Utilize tools and software to track sales activities, manage client interactions, and maintain up-to-date records. Deployment of relevant tools. For example, use Salesforce and Vistex (Contract Pricing and Quoting/Contract Lifecycle Management) to support and enable successful commercial activity.

Market and Competitive Analysis:

Required Qualifications

• Proven experience in pharmaceutical sales or account management, with a track record of achieving sales targets and building strong client relationships.

• Deep understanding of the pharmaceutical industry, including knowledge of drug development, regulatory requirements, and market dynamics.

• Excellent communication, negotiation, and presentation skills, with the ability to effectively influence and persuade clients.

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Total Rewards:

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.