Palo Alto Senior Manager Renewals Representatives EMEA LATAM 

Netherlands, North Holland, Amsterdam 

649034239

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Oversee the daily renewal operations of assigned direct reports (8–15) and districts/regions within EMEAL.
• Develop an account management strategy and outreach plan that fosters positive customer engagement, supports long-term success, and drives account growth.
• Ensure a high level of team engagement to facilitate timely customer account renewals.
• Take full accountability for the team's success, developing it into a highly motivated and professional unit.
• Motivate direct reports to drive pipeline development and revenue growth through renewal sales efforts, leveraging the ecosystem and key stakeholders.
• Provide accurate forecasting to leadership, delivering committed targets on a weekly, monthly, and quarterly basis to Directors and VPs.
• Coach and develop team members through bi-weekly one-on-ones, mentoring, and performance management.
• Support and supervise direct reports in closing large deals.
• Evaluate and document team performance based on key metrics and leadership-defined goals.
• Monitor and report weekly outbound renewal efforts to track team performance.
• Collaborate with Sales Leaders to develop strategies that achieve sales targets and uncover high-value opportunities.
• Maintain accurate reporting through Salesforce.com and other tools to ensure visibility into team performance.
• Provide escalation support for renewals within assigned districts and as needed.

Your Experience

• 5 + years of experience in:
  • Managing a team of Renewal Representatives responsible for increasing ARR bookings or similar subscription-focused offerings.
  • Leading teams of 8–15 members across on-site and remote work environments.
  • Hiring, developing, and retaining talent through leadership and performance management.
• Proven track record in change management methodologies and individual coaching/mentorship.
• Strong understanding of SaaS/subscription-based renewal models, applications, and sales techniques.
• Experience with channel/partner sales models, renewals, and upsell strategies.
• Demonstrated ability to consistently achieve renewal and sales team goals through effective leadership.
• Adaptability to quickly learn new technology and adjust to evolving business needs.
• Excellent communication skills with the ability to build and maintain cross-functional relationships.
• Strong organizational and analytical skills, with the capability to manage multiple projects simultaneously.
• Proficiency in Microsoft Excel, Google Suite, and Salesforce.com.

All your information will be kept confidential according to EEO guidelines.