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Training – each employee will have a development plan that involves a mixture of on-the-job learning and knowledge-based training.
Supportive environment – we encourage expression, collaboration, individuality and diversity – you will work with global teams spanning a range of nationalities and languages.
EXPECTATIONS AND TASKS
Responsibilities include but are not limited to:
Report errors and identify possible resolution to development support
Provide Mission Critical Support on weekend and evening shift as scheduled
Create content for and maintain the technical knowledge databases
Degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, Engineering, Science or a related discipline is required
SKILLS AND COMPETENCIES
Systematic, communicative, and creative focus
Strong ability to capture a complete and accurate problem/symptom description of reported issues
Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions
WORK EXPERIENCE
Previous internship experience would be an asset
Relevant work experience in an IT related consulting/support/development role(Knowledge on Finance is a plus)
Job Segment:ERP, Cloud, Consulting, Database, Computer Science, Technology
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