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Microsoft Customer Success Account Manager 
United Arab Emirates, Dubai, Dubai 
621330378

07.01.2025

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Qualifications
  • Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.
    • OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.
    • OR equivalent experience.
  • 5+ years relevant work experience within customer industry.
  • Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
  • Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
    • Project Management Institute (PMI) or equivalent Project Management certification.
    • Prosci or equivalent certification.
Responsibilities
Technical Relevance:

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