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Partner Cloud Renewal Executive (CRE):
• Develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth.
• Increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract.
• Maintain a close working relationship with other regional business teams such as CEEs, AEs, GADs, and other customer facing personnel in support of customers and corporate functions necessary to support all assigned accounts.
• Deal management and commercial negotiation of the entire opportunity life cycle for renewals by providing end-to-end renewal execution support; maintain knowledge of commercial negotiation, renewal execution, support on transactional steps related to renewals and replacements.
• Provide renewal forecasting support by accurately evaluating renewals 12 months in advance of expiration date; clean up data inconsistencies and ensure accurate values and contract dates and maintain through their life cycle
• Act as an intermediary for Deals Desk, Legal, GTM and other internal SAP Support teams for those accounts within their portfolio. Able to Liaise with various approval steps including rev rec, finance, office of CFO, legal, etc.
• Manage new account assignment into portfolio
• Fluent in English and another EMEA language
• 3-5 years of experience in the following areas:
• Maintenance or Cloud Renewals
• Selling or delivering consulting services
• Managing complex customer engagements
• Commercial experience including experience developing account management plans and contract negotiation
• Complex Account Management
• Proficiency in Microsoft Office: Excel, PowerPoint, Word and Outlook
* Please note that this role can be potentially based as well in Dublin or Cairo and could be transferred to the location of the successful candidate.
• Bachelor equivalent: preferential
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