Cisco Lead Technical Writer 

United States, Georgia, Atlanta 

608582401

What you’ll do:

• Lead all technical documentation efforts for Isovalent’s Cilium distribution including operational documentation, training, and guides.
• Work closely with engineering and solution architects to create high-quality technical content.
• Conduct reviews and surveys with customers to understand how documentation and the information architecture can be improved.
• Share knowledge on documentation & developer content best practices with maintainers, the product development team and the community as a whole, building a culture of documentation in the community and at the company.

Minimum Qualifications:

• 5+ years of experience working with one of the popular documentation frameworks such as Read the Docs.
• Experienced in structure documentation, creating flows
• 3+ years of experience in GitHub and Git revision management.
• Experienced in networking, security, and Cloud Native technologies.

Preferred Qualifications:

• Passion for writing high-quality technical content.
• Excellent writing skills in English.
• Team management skills to facilitate collaboration with engineering peers in other verticals to jointly convert knowledge from an SME to high-quality documentation and training content.
• Understanding of markdown and restructured text.
• Experience with leading user research to improve documentation is a plus