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Cisco Lead Technical Writer 
United States, Georgia, Atlanta 
608582401

16.09.2024

Application window is expected to close on 9/20/2024.

What you’ll do:

  • Lead all technical documentation efforts for Isovalent’s Cilium distribution including operational documentation, training, and guides.
  • Work closely with engineering and solution architects to create high-quality technical content.
  • Conduct reviews and surveys with customers to understand how documentation and the information architecture can be improved.
  • Share knowledge on documentation & developer content best practices with maintainers, the product development team and the community as a whole, building a culture of documentation in the community and at the company.

Minimum Qualifications:

  • 5+ years of experience working with one of the popular documentation frameworks such as Read the Docs.
  • Experienced in structure documentation, creating flows
  • 3+ years of experience in GitHub and Git revision management.
  • Experienced in networking, security, and Cloud Native technologies.

Preferred Qualifications:

  • Passion for writing high-quality technical content.
  • Excellent writing skills in English.
  • Team management skills to facilitate collaboration with engineering peers in other verticals to jointly convert knowledge from an SME to high-quality documentation and training content.
  • Understanding of markdown and restructured text.
  • Experience with leading user research to improve documentation is a plus