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SAP FLSM Services Sales South MU
United States, Texas
606324954

24.06.2024

ROLE DESCRIPTION

Responsible for Executing and driving growth within a designated Territory or Accounts assigned to members of his/her team
Achieving or exceeding targets (bookings, revenue, profitability)
Be a Trusted Advisor and "Talk Business"
Align with LOB, Executive Level stakeholders, and buying centers internally and externally
Establish and maintain powerful long-term relationships
Develop meaningful relationships with SAP license colleagues for effective Account Planning and Strategy
Lead the sale of the complete portfolio and/or specific specialized portfolio areas
Achieve Our Vision (Drive cloud and innovation)
P/L responsibility for all consulting projects in the relevant customers (for those regions where this is applicable)
Effective management of the relevant Services Account Executives
Career guidance, mentoring, and performance planning for team of SAEs
Develop and maintain 3x opportunity pipeline
Demand generation activities to continually grow opportunity base

Transformational Leadership:

Communicate a clear vision of the future: discuss, explain and actively promote the vision within own team, to peers and customers
Motivate through inspiration and mobilize teams: create a comfortable working environment, establish an atmosphere for discussions, seek for feedback and call for people’s opinions
Set demanding goals and empower accountability to execute on the mission: drive clear and challenging targets from the level upon plan, assign targets and set priorities, encourage people to take ownership, be there when necessary to decide, to backup or to help refocus
Actively establish relationships characterized by mutual respect and trust: stimulate individuals to broaden and make use of their network, respect different opinions, diverse cultures and values, work to overcome organizational boundaries and silo thinking, do not accept knowledge hiding
Encourage people to continuously question the status quo and activate their creative and innovative skills: stimulate individuals to think outside established solutions and processes, invite the team to learn from everything, accept failing investments, think and act lean
Coach people on their individual development and career opportunities and act as a mentor: support team members and mentees in development planning and fulfilment, act as coach and guide for individuals to find their right career track, turn active if individuals are passive on their development
Support/Mandate/Inspect Enablement Activities/Participation for new hire on boarding sessions and continuous learning
Show passion on the job: act as a role model for the team, show authentic behavior, pride and enthusiasm in the own job, demonstrate best practices and encourage team members to share own experiences, celebrate success, promote SAP as a great place to work

Other Management Tasks:

Active support and involvement in the entire Sales Engagement
Structure development and effective management of a strong Services Sales team
Develop and manage employees’ growth and skill sets
Realization of Deliverables including Customer Satisfaction
Effective staffing
Liaison within Services and License organizations
Identifying of training needs for strategic areas
Financial Management Reporting based on Utilization, Forecast, and Budgeting
Implement business strategies to ensure customer success driving revenue targets for software and services.
Enforce strategic selling across own unit / country / region
Active alignment with Marketing to drive “right” programs to support owned Territory/Customer needs to drive awareness and pipeline

Functional Experience:

Min. 5 years leadership experience
3-5 years experience in a Senior or Expert position in the Services Sales business
Experience in customer interaction

Managerial Experience: