What you'll do
As the TQM, you will:
- Lead Premium Engagement program
- Support or execute analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
- Support or execute engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, including working with the account team, expert engagement engineer, solution or industry experts, partners, executive sponsors, or delivery support teams
- Support engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, contract management, and services delivery
- Execute engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops
What you bring
- Strong SAP business and technical solution architecture expertise.
- 5-8+ years of experience with SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
- Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
- SAP project management, value management, and quality management practices
- Experience leading design, implementation, and change management projects
- Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
- Experience working with c-levels, senior leaders, influencers, and trusted advisors
- Strong facilitation, negotiation, and de-escalation skills
- Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology
We win with inclusion
AtlantaJob Segment:IT Manager, Information Technology, ERP, Pre-Sales, Quality Manager, Technology, Sales, Quality