Amazon SSR SSM Commercial Manager Amazon Shipping 

Spain, Community of Madrid, Getafe 

60468065

The successful Commercial Manager will be comfortable navigating ambiguity and operating in a start-up environment within the parcel shipping industry. You will have experience developing relationships across a diverse customer base, build mechanisms at scale, drive commercial growth for the business and work effectively with functional areas such as Program, Operations, Marketing, Finance, and IT and has a proven track record of meeting and exceeding program goals and revenue targets.Key job responsibilities
• Own strategy and commercial growth for Small and Medium shippers' cohort
• Drive revenue, adoption, profit and market segment share for our product with key prioritization and identified trade-offs
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs; meeting targets for customer and/or feature adoption
• Measure performance, articulate root-cause analysis, and link to specific improvement areas
• Relay market needs and requirements back to internal Amazon teams.
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.
• Automate existing process; build to scale.
• Assess program risks, anticipate challenges, and provide escalation management when necessary.

• Bachelor’s degree
• Extensive experience in account management, sales, management consulting, or roles with similarly broad scope
• Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
• Strong business acumen and sales skills, including communication and negotiation skills
• Excellent communications skills and the ability to effectively advise senior leadership
• Ability to prioritize and demonstrate relentless discipline in setting and achieving goals
• Familiarity with Excel and knowledge of databases or CRM tools (e.g. Salesforce)
• Proven quantitative analytical capability and project management skills in addition to being customer focused, excellent attention to detail and able to effectively prioritize and multi-task
• Professional level of Spanish and English

• MBA
• Experience in the B2C logistics industry
• Expert use of MS Office Suite, CRM (e.g. Salesforce.com), sales and marketing automation tools, eLearning tools
• Experience in working with databases (SQL, Amazon Redshift)