Job responsibilities
- Communicate vision and strategy for the product area
- Form and lead productive client relationships with firm-wide stakeholders in lines of business
- Gather and prioritize new product requirements through discovery and curation sessions
- Form technology product roadmap
- Responsible for managing and prioritizing the backlog of product enhancements, feature requests, production stability and non-functional delivery.
- Coordinate feature validation efforts with key stakeholders
- Communicate well with technologists, stakeholders, and senior management
Required qualifications, capabilities, and skills
- Prior experience with ServiceNow modules and product understanding
- Successful track record for bringing products and capabilities ‘to market’
- Experience with roadmaps, milestones, and scoping/estimation
- Demonstrated experience with partnering across teams to deliver on desired outcomes
- Experience working in agile delivery teams
- Critical Thinking (anticipates problems and establishes methods to mitigate)
- Strong analysis and visualization skills including data driven solutiuons
- Stakeholder Management
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- ServiceNow Business Continuity Management module
- ServiceNow experience or certifications