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DigitalTurbine Client Service Manager United Kingdom, England, London 469783867
03.12.2024
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about the role:
- The purpose of this role is to support the UK Brand Client Services Team with client reporting, proposal plan creation, custom app list creation, post-campaign analysis, activation, etc.
- Accountable for completing requests accurately & meet deadlines
- Assist in managing multiple client campaigns & ensure a successful launch, delivery, and performance. This includes but not limited to:
- Managing throughout the pre-launch process: asset collection, creative build, client kick off calls, etc.
- Post-campaign launch duties: client reporting and optimisation recommendations
- Identifying potential upsell/incremental opportunities.
- Provide outstanding customer support to clients
- Work collaboratively with other departments i.e. creative, billing, sales, etc.
- Activation of campaigns i.e. setting up programmatic deals, setting up managed campaigns, troubleshooting
- Ongoing campaign monitoring and optimisation
- Understanding of ad tags, third party tracking.
about you:
- BA/BS required (Business, Economics, Analytics, and Marketing preferred)
- 2-4 years’ experience in Digital Media at an agency, publisher or Ad Tech company
- Programmatic Advertising knowledge, required
- Experience with The Trade Desk or DV360, required
- Ability to analyse data to pull out trends
- Experience in Microsoft Suite products
- Strong attention to detail and organisation skills
- Able to multitask and work well under pressure.
- Self starter
- Positive attitude, energetic, with sense of humour
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