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Responsibilities:
Coordinate and support Change Management activities to support project success from discovery to production release.
Develop, establish, support, and maintain policies, processes, procedures, guidelines, metrics, and other strategic planning and training tools to ensure alignment, compliance, and utilization.
Provide data reporting and analysis as needed to assess needs, motivate change, or assist in the development of key performance indicators.
Drive project schedules, implementations, reviews, and results, presenting and working efficiently, cross-functionally throughout the Service organization.
Multi-level support of all company-wide initiatives including CRM/ECC and SAP S4 System Upgrades, and all M&A Integrations
Provide regular updates to management on progress toward meeting business goals.
Travel 10-15% domestic and international
Minimum Qualifications
Bachelor’s Degree and 2-3 years of relevant experience
Ability to manage multiple conflicting priorities and determine their relative weight • Critical thinking and resourceful problem solving
Effective interpersonal skills and the ability to develop polished professional relationships with executives, managers, administrators, peers, and customers
Proficient in all Microsoft Office Products
Preferred Qualifications:
Experience in TEAMS and SharePoint utilization for intercompany communication and documentation storage a plus
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