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In this role, you will:
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
Establish a collaborative way in working with 3rd party vendors, Wells Fargo Line of Business Leaders, and other internal Stakeholders such as Supply Chain, Sourcing, HR Control & Third-Party Risk, as well as HR Outsourcing
Partner closely with Human Resources (HR) third-party vendors within the United States
Create and manage governance office to manage performance reviews for all HR vendors and global delivery, ensuring timely closure on milestones
Analyze current state, identify areas of opportunities, and implement changes to the process
Present SLA metrics and governance updates regularly and accurately to senior leadership
Drive Service Level Agreement (SLA) benchmarking initiatives with Wells Fargo’s Line of Business groups to determine appropriate performance target levels for each engagement
Required Qualifications:
2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience with HR Operations
Experience working with third-party vendors (vendor management)
Project management skills
Technical experience with SharePoint and/or Tableau
Experience with MS Office Suite applications (e.g., Excel, PowerPoint, Word)
Experience with HR Service Delivery
Experience summarizing data into clear and concise communication
Experience in Business Operations, Risk Management, Implementation, or Strategic Planning
Strong team player, with outstanding customer focus and the ability to build and maintain effective relationships with their client base and HR team
Must maintain a position of objectivity, maintaining sound judgment and consistent advice to the client base
Self-starter with great stakeholder focus
Job Expectations:
Preferred locations: Charlotte, NC; Minneapolis, MN; Phoenix, AZ; San Antonio, TX; West Des Moines, IA
This position offers a hybrid work schedule
Relocation assistance is not available for this position
Ability to travel up to 5-10% of the time
This position is not eligible for Visa sponsorship
Primary Posting Location:
11625 N Community House Rd., CHARLOTTE, NC 28277
Additional Posting Locations:
8740 Research Dr., CHARLOTTE, NC 28262
401 S Tryon St., CHARLOTTE, NC 28202
1525 W W T Harris Blvd., CHARLOTTE, NC 28262-8522
550 S 4th St., MINNEAPOLIS, MN 55415
2222 W Rose Garden Ln., PHOENIX, AZ 85027
4101 Wiseman Blvd., Bldg 308, SAN ANTONIO, TX 78251
800 S Jordan Creek Pkwy., WEST DES MOINES, IA 50266
Posting Statements:
Job posting may come down early due to volume of applicants
Preferred locations listed above
Relocation assistance is not available for this position
Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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