Philips Customer Service Tender & Quote Specialist Contratto di Apprendistato 

Italy, Lombardy, Milan 

551146091

Apprendistato

Responsibilities:

• Prepare and compile all necessary documentation, including quotations for service contract tenders referred to all Business Units, ensuring accuracy and completeness.

• Maintain awareness of tender announcements and provide pertinent information to Key Account Managers.

• Generate quotes for the customers upon request from Key Account Managers.

• Conduct pre-quote activities such as credit checks and updates on realization times.

• Follow the approval process for quotes using dedicated tools and reaching out the proper stakeholder.

• Manage contracts, ensuring their preparation and maintenance throughout the contract lifecycle for both public and private customers.

• Interface effectively with internal and external stakeholders to address tender-related issues and ensure alignment on quality documentation.

• Assist in the coordination of contract bookings between public administration, Philips, and the Global Business Services (GBS) team.

Requirements:

• A University degree in Administration, Law, Finance or a related field would be a plus.

• Up to 2 years of relevant experience, preferably in roles involving customer service or sales support, with exposure to tender processes.

• Strong communication skills in English and Italian (oral and written).

• Proficiency in Microsoft Office suite. Knowledge of tools like SAP and Salesforce Service Max will be a plus.

• Being communicative, adaptable to working in a collaborative team environment, detail-oriented and capable of continuous learning to adapt to evolving tender processes.

In return, we offer you:

• A full-time, Milan-based 2-year apprenticeship with a competitive salary and development opportunities upon program completion.

• Free lunches in the office's canteen.

• A chance to build your career in an international company that values innovation.

• A fast-paced, dynamic work environment.

• A wide range of additional welfare benefits specific to your region (ask your recruiter for details).

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