Philips Dispute Resolution Specialist - French Speakers 

United States, Tennessee, Nashville-Davidson 

537058917

Dispute Resolution Specialist - French SpeakersJob Description

Provide support to manage Philips’ customer invoice disputes, identifying and resolving customer concerns with invoicing accuracy and delivery.

• Obtained payment agreements from customers and resolved disputes; processed, generated, and sent invoices daily while coordinating with logistics for proof of deliveries.

• Issued credit memos for defective/damaged returns, researched and disputed customer deductions/credits, and navigated order systems for claims resolution.

• Collaborated with AR, customer service, and sales support to resolve disputes, issued credits, and supported month-end closing, audit requests, and performance tracking.

• Participated in performance improvement initiatives, conducted AR credit/debit offsets, prepared reconciliation documents, and managed additional assigned duties.

the right fit if:

• Bachelor’s degree or higher-level education and/or equivalent business experience involving general accounting principles.

• 3+ years of experience with AR, B2B collections,disputing/researchingdeductions and credits, invoicing, and/or order management

• Advanced French level.

• Basic understanding of revenue recognition, incoterms, billing of ladings, credit holds, and sales discounts

• Proficiency with Microsoft Office (intermediate Excel experience, including knowledge of pivot tables and vlookups)

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.