Philips Dispute Resolution Specialist 

United States, Tennessee, Nashville-Davidson 

33874030

• Obtained payment agreements from customers and resolved disputes; processed, generated, and sent invoices daily while coordinating with logistics for proof of deliveries.

• Issued credit memos for defective/damaged returns, researched and disputed customer deductions/credits, and navigated order systems for claims resolution.

• Collaborated with AR, customer service, and sales support to resolve disputes, issued credits, and supported month-end closing, audit requests, and performance tracking.

• Participated in performance improvement initiatives, conducted AR credit/debit offsets, prepared reconciliation documents, and managed additional assigned duties.

the right fit if:

• Bachelor’s degree or higher-level education and/or equivalent business experience involving general accounting principles.

• 3+ years of experience with commercial, supply chain, AR, B2B collections,disputing/researchingdeductions and credits, invoicing, and/or order management

• Basic understanding of revenue recognition, incoterms, billing of ladings, credit holds, and sales discounts

• Proficiency with Microsoft Office (intermediate Excel experience, including knowledge of pivot tables and VLOOKUP's)

• Ability to display organizational, analytical, and interpersonal skills; excellent written and verbal communication skills

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .