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Philips Dispute Resolution Specialist - French Speakers 
United States, Tennessee, Nashville-Davidson 
537058917

16.08.2024
Dispute Resolution Specialist - French SpeakersJob Description

Provide support to manage Philips’ customer invoice disputes, identifying and resolving customer concerns with invoicing accuracy and delivery.

Your role:

  • Obtained payment agreements from customers and resolved disputes; processed, generated, and sent invoices daily while coordinating with logistics for proof of deliveries.

  • Issued credit memos for defective/damaged returns, researched and disputed customer deductions/credits, and navigated order systems for claims resolution.

  • Collaborated with AR, customer service, and sales support to resolve disputes, issued credits, and supported month-end closing, audit requests, and performance tracking.

  • Participated in performance improvement initiatives, conducted AR credit/debit offsets, prepared reconciliation documents, and managed additional assigned duties.

the right fit if:

  • Bachelor’s degree or higher-level education and/or equivalent business experience involving general accounting principles.

  • 3+ years of experience with AR, B2B collections,disputing/researchingdeductions and credits, invoicing, and/or order management

  • Advanced French level.

  • Basic understanding of revenue recognition, incoterms, billing of ladings, credit holds, and sales discounts

  • Proficiency with Microsoft Office (intermediate Excel experience, including knowledge of pivot tables and vlookups)

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

We are a health technology company. We built our entire company around the belief that every human matters, and westop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion.

US work authorization is a precondition of employment. The company will not consider candidates whorequiresponsorship for a work-authorized visa, now or in the future.

be provided for this position.For this position, you mustwithin commuting distance to Nashville
.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

and maintains a drug-free workplace.