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Boston Scientific Analyst Sr Dispute Resolution 
Costa Rica, Alajuela Province, El Amparo 
172633266

13.09.2024

Your Responsibilities include:

  • Performs all aspects of the Cash Applications function in the day-to-day assigned team activities.
  • Process and reconcile account receivables and remittances.
  • Performs cash posting for both electronic and manual processes and remittance posting.
  • Perform credit card payment by phone or e-mail, processing and researching.
  • Create regular reports to accurately track financial information.
  • Perform periodic audits of the general ledger and company financial documents.
  • Address payment issues like double payments or other discrepancies.
  • Engage in collection management processes as necessary.
  • Assists with performing analysis and audit requirements, preparing documentation, audit of SOX controls to ensure the controls function as intended.
  • Provide monthly reporting, reconciliations, close, and controls within the required deadlines.
  • Prepare periodic management reports on KPIs, such as Lockbox, Checks, Wire/ACH payments, Credit Card payments, payment timing, SRAI, Consignment offsets, etc.
  • Assist AR Management with ensuring accurate and timely close activities.
  • Works to resolve complex cash reconciliations related to Accounts Receivable and non-AR related.
  • Provide support for documenting controls and processes in assigned areas, particularly for changes, including DTPs.
  • Document the root cause of Cash application issues and work to resolve any impact on controls.
  • Provide recommendations to management for process improvements.
  • Other projects and responsibilities may be added at the manager’s discretion.
  • Be part of the transactional activities such as acquisitions when required and accomplish the goals.
  • Know all aspects of the Cash Applications function and AR process.
  • Works closely with AR Management on current and future projects and initiatives, including but not limited to implementation, testing, determining key stakeholders, and documenting processes.
  • Confirm that the cash receipts have been applied correctly, completely, and accurately into the ERP system.
  • Act as liaison between Credit & Collections, Customer Service, Rebates, and Sales, partnering closely on issues involving cash/credit card applications.
  • Resolves complex issues related to cash application processing.
  • What We’re Looking For:
  • Bachelor's degree in: Finance/Accounting/Programming
  • English Level desired: 80% or above
  • Experience:3+ years of related experience, specifically in a Cash Application environment.
  • Or an equivalent combination of education and experience.
  • Desired knowledge:
  • Credit Card process and reconciliation experience.
  • Paymetric experience is a plus.
  • ERP migration experience.
  • Experience with SAP PRD and S4Hanna, or other accounting systems is highly recommended.
  • Project handling experience, ability to initiate and drive projects to completion.
  • Analytical and creative mindset.
  • Excellent attention to detail and data accuracy.
  • Experience building out Accounts Receivable metrics and/or dashboarding.
  • Excellent communication skills, both written and verbal to engage well with internal and external customers.
  • Excellent interpersonal skills and customer service skills; able to interact with internal and external customers professionally.
  • Able to work independently as well as with a team while balancing multiple tasks in a fast-paced environment.
  • Able to keep client matters strictly confidential.
  • Strong work ethic and ability to simultaneously manage multiple tasks and deadlines.
  • Extremely detail-oriented with exceptional organizational skills.
  • Knowledge of applicable accounts receivable/cash/general ledger systems and procedures, financial chart of accounts, and corporate procedures.
  • Results-oriented, excellent attention to detail, and organization skills.
  • Strong analytical decision-making; and problem-solving skills; strong and clear communication and collaboration skills; strong interpersonal skills.
  • Customer service orientation.
  • Comfortable with frequent change and ambiguity in a matrix organization.
  • Ability to deliver against targets and objectives.
  • Competence to develop an environment that fosters teamwork, positive energy, and efficiency according to company principles.
  • Experience in SOX compliance requirements is a plus.
  • Able to work in an adaptive environment and welcomes new & different tasks with a desire to learn and grow your role.