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Cisco Technical Consulting Engineer 
India, Maharashtra, Pune 
534961156

16.09.2024

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Who You Are :
  • Typically requires university degree equivalent along with experience in networking industry especially in support environment.
  • R&S related certifications (CCNP, CCIE) or relevant industry standard certifications such as AWS/Azure/CKA/CKAD etc.
  • Deliver expert level technical assistance and troubleshooting for resolving critical customer issues
  • Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity
  • Effectively utilize moderate to complex lab setups to recreate and solve problems
  • Submit complete and correct software defect reports in his or her area of expertise
  • Act as a technical expert and provides support on a worldwide basis
  • Provide systems/product training to both internal and external stakeholders
  • Document all actions taken toward resolving customer issues in customer contact tracking database
  • You can handle a wide range of technical support problems—from simple application or network configuration fixes to deeply complex troubleshooting and problem resolution
Minimum Qualifications:

You possess a fundamental working knowledge of the computer and networking industry, products and protocols including experience in,

Required skills:
  • 5+ year of experience with DNAC/SDA
  • Very good understanding and experience on Linux/Unix(Ubuntu/RHEL/CentOS).
  • Understanding and experience on Docker an Kubernetes design and troubleshooting the deployments based on containerized environments.
  • Understanding and troubleshooting knowledge for applications such as postgres/mongodb/redis/kafka/elasticsearch etc.
  • Understanding and basic knowledge on networking skills(switching/Routing/Wireless)
  • Working knowledge in yang models, configuration management, and operational models.
  • Strong Written and Verbal skills.
  • Preferably a CKA certified or relevant expertise.
  • Preferred skills:
  • Basic Programming/Scripting Skill (preferably Python)
  • Knowledge of designing dynamic large-scale, multi-tenant, distributed systems using Java/Cloud (AWS, Azure) environments
  • Preferred exposure to Cisco Wireless products (WLC & APs) OR Cisco Catalyst platforms (Cat3k, Cat6k and/or Cat9k)
  • Understanding of Campus Architectures, Software Defined Networking (SDN) & Network Function Virtualization (NFV).
  • Preferably a CCNA/CCNP certification

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