Cisco Technical Consulting Engineer 

India, Maharashtra, Pune 

534961156

Typically requires university degree equivalent along with experience in networking industry especially in support environment.

R&S related certifications (CCNP, CCIE) or relevant industry standard certifications such as AWS/Azure/CKA/CKAD etc.

Deliver expert level technical assistance and troubleshooting for resolving critical customer issues

Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity

Effectively utilize moderate to complex lab setups to recreate and solve problems

Submit complete and correct software defect reports in his or her area of expertise

Act as a technical expert and provides support on a worldwide basis

Provide systems/product training to both internal and external stakeholders

Document all actions taken toward resolving customer issues in customer contact tracking database

You can handle a wide range of technical support problems—from simple application or network configuration fixes to deeply complex troubleshooting and problem resolution

5+ year of experience with DNAC/SDA

Very good understanding and experience on Linux/Unix(Ubuntu/RHEL/CentOS).

Understanding and experience on Docker an Kubernetes design and troubleshooting the deployments based on containerized environments.

Understanding and troubleshooting knowledge for applications such as postgres/mongodb/redis/kafka/elasticsearch etc.

Understanding and basic knowledge on networking skills(switching/Routing/Wireless)

Working knowledge in yang models, configuration management, and operational models.

Strong Written and Verbal skills.

Preferably a CKA certified or relevant expertise.

Preferred skills:

Basic Programming/Scripting Skill (preferably Python)

Knowledge of designing dynamic large-scale, multi-tenant, distributed systems using Java/Cloud (AWS, Azure) environments

Preferred exposure to Cisco Wireless products (WLC & APs) OR Cisco Catalyst platforms (Cat3k, Cat6k and/or Cat9k)

Understanding of Campus Architectures, Software Defined Networking (SDN) & Network Function Virtualization (NFV).

Preferably a CCNA/CCNP certification