Artlist Customer Success Specialist 

Israel, Tel Aviv District, Tel Aviv-Yafo 

511358253

We do this by giving them the best music, footage, sound effects, and templates around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard.

Our products:

• Artlist: an all-in-one platform for video creation, including high-quality and curated royalty-free music, SFX, footage, templates, plugins, and more.
• Motion Array: the ultimate destination for creators, including high-quality video templates by the world’s top motion designers, presets, plugins, music, SFX, stock footage, graphics for design, motion graphics, and stock photos.

Wake up for this:

• Help content creators from all over the world through online support
• Become a master of our products, music and film licensing, web troubleshooting and more
• Use your own creativity to offer solutions
• Collaborate with A&R, Music, Creative, Footage and other departments within the company

• 2+ years experience in a technical support role in customer service
• Strong English speaker with excellent communication skills
• Versatile, self-motivated, can offer creative solutions and a fast learner with a curious mind
• Somebody who is comfortable to challenge the status quo and take ownership of driving change initiatives
• An expressive and descriptive writer
• Demonstrated experience in video creation, video editing with experience using third party plugins and assets to create content
• Great investigation skills, independent approach to troubleshooting and solving problems