Yotpo Customer Success Manager 

Israel, Tel Aviv District, Tel Aviv-Yafo 

702670657

Responsibilities :

• Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
• Building strong relationships with clients based on your ability to earn their trust and deliver
• Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our clients
• Leading the knowledge sharing effort, from the customer’s voice to all departments in the company

• Identifying and managing opportunities to organically grow client portfolios, by delivering additional solutions and tools based on business needs

Requirements :

• Experience in a client facing role – preferably in a SaaS, e-commerce, or marketing environment
• General understanding of the digital marketing space – including SEO/SEM, Social Media, Email marketing and eCommerce best practices.
• A proven record of retaining and growing multiple client relationships
• Ability to work in a hyper-fast paced and changing environment
• Superior organization and prioritization skills, along with focused attention to detail
• Commercial savvy
• Technical abilities, including general knowledge pertaining to web, analytics and tracking, CMS platforms, and APIs-Advantage!
• Positive attitude
• Team-player
• Willingness to work in EST time zone AM hours
• English – Fluent! native level preferred
• Bachelor’s Degree in Business Administration, Information Systems, Economics, Law, or other relevant fields – advantage