SAP Junior UX Researcher 

Bulgaria, Burgas 

507367135

What you'll do

As UX Researcher you will work within IT projects in the following areas:

• UX Research (field research, remote/online): Support in planning, executing, synthesizing, and presenting results of the UX research activities such as user observations, interviews, surveys, journey mapping and usability tests.
• Collaborative Research: Partner with stakeholders to identify research objectives and establish an overall research strategy.
• UX Measurement: Assist in designing, analyzing, and synthesizing UX measurement surveys to inform design decisions.
• Insights Generation & Communication: Identify patterns in user feedback and behavior. Present research findings to stakeholders.
• Actionable Recommendations: Work closely with UX Designers to translate user insights into actionable persona-oriented design concepts, prototypes, information architecture.
• Research Operations: Help establish and refine UX research processes and practices for the organization.
• Trend Awareness: Stay updated on evolving research trends, technologies, and best practices to continuously improve our UX research processes.

What you bring

• Bachelor or Master of Cognitive Science, Psychology, Sociology, or related field of design studies.
• Fluency in English
• Team player, empathetic, open-minded, self-driven & reliable, creative yet pragmatic and solution-oriented, eager to learn and to share own knowledge.
• Basic knowledge of quantitative and qualitative research methods, incl. creating questionnaires
• MS Office literacy, particularly Excel & PowerPoint.
• Genuine interest in understanding user behavior and interactions.
• Strong analytical skills with the ability to translate data into insights.
• Excellent communication & presentation skills.
• Curiosity for ML-based text analysis.
• Knowledge of statistical & research tools is an advantage.

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