Customer Engagement:
- Understand customer needs and drive growth opportunities.
- Build trust relationships and expand the customer network.
Renewal & Growth:
- Identify solutions and support contract renewals.
- Drive growth opportunities and identify cross-SBU opportunities.
Operational Support:
- Ensure compliance with safety standards.
- Utilize SFDC tools for service execution and financial management.
- Maintain customer satisfaction and quality processes.
Work Force Planning:
- Schedule resources and manage leave coverage.
- Provide labor planning and maintain workforce flexibility.
Influence work schedules and priorities for FSS's.
Recognized Industrial Automation & Control technical training or experience.
Work Experience:
- 10 years in process automation industry.
- 5 years supporting a Services organization with customer contracts.
Fluency in English.
Work Permit/Right to Work for Republic of Ireland & Northern Ireland. >25% travel within territory, full driving license required.
Additional Information - JOB ID: HRD223503
- Category: Customer Experience
- Location: Centrepoint Business Park, Oak Road,Dublin,DUBLIN,12,Ireland
- Exempt