IBM Adobe Deliver Lead- Campaign 

India, Karnataka, Bengaluru 

492171224

• Lead and manage end-to-end project delivery, ensuring projects are completed on time, within scope, and within budget.
• Act as the primary point of contact for clients, understanding their needs, managing expectations, and ensuring overall satisfaction.
• Oversee the implementation of Adobe Experience Cloud solutions, including Adobe Experience Manager (AEM), Adobe Analytics, Adobe Campaign, and other related products.
• Lead the strategy and execution of campaign building, ensuring alignment with client goals and effective audience engagement
• Manage content creation processes, ensuring consistency, relevance, and alignment with client branding and messaging.
• Documenting SOP, supported in developing solution and response on
  business requirement
• Oversee site management activities, ensuring that websites are maintained, optimized, and aligned with client objectives.
• Provide regular project status updates to clients and internal stakeholders. Maintain comprehensive project documentation
• Engage with key stakeholders, including clients, internal teams, and external partners, to align on project goals and deliverables.
• Ensure that the delivered solutions meet the highest standards of quality and performance.
• Drive continuous improvement initiatives within the delivery process and across project teams
• High level Data Base understanding – Customer data to Campaign data level
• Good to have data flows and ETL/workflow schedules understanding
• Hands on experience in SQL, Oracle/ Any database for building packages trigger
• Collaborate with Performance Specialist to formulate recommendations based on analytic findings
• Monitoring system health, provide input for the application server, and DB server clean-up activities
• Campaign close-out documentation

Required Technical and Professional Expertise

• 10-15 years of experience in IT project management, with a focus on Adobe Experience Cloud solutions.
• Leads the training development for Campaign Execution team and streamlined the processes to improve productivity for the team
• Create process documents to track campaign related activities that helps in SLA calculation
• Proven track record of successful project delivery in a client-facing role
• Strong knowledge of Adobe Experience Manager (AEM), Adobe Analytics, Adobe Campaign, and other Adobe Experience Cloud products.
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in project management tools such as JIRA, Trello, or MS Project.
• Strong problem-solving and decision-making abilities

Preferred Technical and Professional Expertise

• PMP, Scrum Master, or Adobe Certified Expert certifications are highly desirable.
• Flexibility to work in different time zones to accommodate global projects (working hours – 6:30PM to 3:30AM IST)
• Ability to think on feet, multi-task, prioritize and work under pressure
• Responsible, with a positive attitude and ability to work well with a team