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IBM Adobe Deliver Lead- Campaign 
India, Karnataka, Bengaluru 
492171224

04.09.2024

Your Role and Responsibilities
  • Lead and manage end-to-end project delivery, ensuring projects are completed on time, within scope, and within budget.
  • Act as the primary point of contact for clients, understanding their needs, managing expectations, and ensuring overall satisfaction.
  • Oversee the implementation of Adobe Experience Cloud solutions, including Adobe Experience Manager (AEM), Adobe Analytics, Adobe Campaign, and other related products.
  • Lead the strategy and execution of campaign building, ensuring alignment with client goals and effective audience engagement
  • Manage content creation processes, ensuring consistency, relevance, and alignment with client branding and messaging.
  • Documenting SOP, supported in developing solution and response on
    business requirement
  • Oversee site management activities, ensuring that websites are maintained, optimized, and aligned with client objectives.
  • Provide regular project status updates to clients and internal stakeholders. Maintain comprehensive project documentation
  • Engage with key stakeholders, including clients, internal teams, and external partners, to align on project goals and deliverables.
  • Ensure that the delivered solutions meet the highest standards of quality and performance.
  • Drive continuous improvement initiatives within the delivery process and across project teams
  • High level Data Base understanding – Customer data to Campaign data level
  • Good to have data flows and ETL/workflow schedules understanding
  • Hands on experience in SQL, Oracle/ Any database for building packages trigger
  • Collaborate with Performance Specialist to formulate recommendations based on analytic findings
  • Monitoring system health, provide input for the application server, and DB server clean-up activities
  • Campaign close-out documentation


Required Technical and Professional Expertise

  • 10-15 years of experience in IT project management, with a focus on Adobe Experience Cloud solutions.
  • Leads the training development for Campaign Execution team and streamlined the processes to improve productivity for the team
  • Create process documents to track campaign related activities that helps in SLA calculation
  • Proven track record of successful project delivery in a client-facing role
  • Strong knowledge of Adobe Experience Manager (AEM), Adobe Analytics, Adobe Campaign, and other Adobe Experience Cloud products.
  • Excellent communication and interpersonal skills.
  • Strong leadership and team management skills.
  • Ability to manage multiple projects simultaneously.
  • Proficiency in project management tools such as JIRA, Trello, or MS Project.
  • Strong problem-solving and decision-making abilities


Preferred Technical and Professional Expertise

  • PMP, Scrum Master, or Adobe Certified Expert certifications are highly desirable.
  • Flexibility to work in different time zones to accommodate global projects (working hours – 6:30PM to 3:30AM IST)
  • Ability to think on feet, multi-task, prioritize and work under pressure
  • Responsible, with a positive attitude and ability to work well with a team