Microsoft Director Business Program Management 

United States, West Virginia 

490008138

In theorganization, you will be part of a rapidly growing center of innovation chartered with solving customer pain points for a global ecommerce brand.

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Required/Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years marketing operations, program management, project management, or related experience
  • OR equivalent experience
• 10+ years of relevant experience in product planning, product management or program management in the ecommerce
• 5 years' people management experience

Preferred Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 12+ years marketing operations, program management, project management, or related experience
  • OR Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years marketing operations, program management, project management, or related experience
  • OR equivalent experience
• 6+ years technology/process improvement experience
• Proven track record of influencing all aspects of a product lifecycle by working across multiple stakeholders
• Proven track record of delivering results and earning trust in a matrix environment
• Problem solving and analytical skills
• Facilitation and presentation skills
• Familiarity with Microsoft Engineering project management tool – Azure DevOps (VSO)
• Previous e-commerce experience

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until July 25, 2024.

You will be at the forefront of orchestrating the planning, execution, and delivery of customer solutions, ensuring they are aligned with the overarching business strategies. The role is characterized by a collaborative spirit, requiring you to work closely with cross-functional teams to propel program initiatives from their inception to their successful completion. A key aspect of the
Director of Business Program Managementrole is to foster innovation and drive continuous enhancement in product management processes. This involves establishing and nurturing relationships with key stakeholders to secure alignment and success. You will also be vigilant in monitoring performance, ready to make strategic adjustments to guarantee successful outcomes. You are a futurist, customer evangelist and empathetic leader, helping to inspire and grow your team to new heights.

• Orchestrating the business program team rhythm that is complimentary to the existing engineering sprint planning cycles

• Serve as the voice of reason when faced with competing priorities and enforce a logical rationalization matrix to justify tiebreaks

• Partner closely with engineering to accelerate development cycles and delivery

• Build a strategic vision across the direct-to-consumer experience, lending expertise when needed

• Own stakeholder feedback loops and reporting to bring a highly matrixed organization along for the ride.

• Work closely with data teams, finance and legal to establish partnerships highlighting reporting and success criteria

• Manage and grow a team of established business program managers, providing them with an inclusive team culture

• Be the voice of the customer in all meetings, assumptions with data and maintaining a long-term vision for Microsoft Store.

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