Microsoft Customer Success Account Manager 

Taiwan, Taoyuan City 

486536738

Are you

across our Digital Cloud platforms. Byindustry perspectivesyou willbe responsible foryour delivery management capabilities and deepen your cloud and industry

Required Qualifications (RQs)

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienc

• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience

• OR equivalent experience

Other Requirements:

• Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.

Preferred Qualifications (PQs)

• , Sociology, Psychology, Computer Science or related field AND15+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience

• OR equivalent experience

• + years relevant work experience within customer industry

• )AZ-900 (Microsoft Azure Fundamentals), AI-900 (Microsoft Azure AI Fundamentals), MS-900 (Microsoft 365 Fundamentals), SC-900 (Microsoft Security, Compliance, and Identity Fundamentals).

• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification

• Project Management Institute (PMI) or equivalent Project Management certification

• or equivalent certification

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• :You will developrelationships and influence with key customer stakeholders, thatbuildjoint accountability oftheir defined outcomesandlong termtrust.

• andCustomer Strategy and Growth: You will

• You willbring operational rigor to planning and delivery,leveragingresources and investments optimally, to achieve accelerated consumption and usage outcomes.

• Leadership - Delivery andProgram Management: You willleadthe delivery of program planning,executionand customer-facingdeliveryreviews, and engagement with keycustomerstakeholders to address agreed-upon customer outcomes and account prioritiesthat

• You willinitiateconversations with customers to connect customerobjectivesand the current Microsoft portfolio of work in the customer accountand ensurealignmentofMicrosoft technology and services with the customer goals andobjectives.
• Other :Embody our and